Troubleshooting Issues Using the App

If you are experiencing an issue that is not addressed in our Adjeem’s Help pages, please ensure that you are using the most recent version of the app or may your app needs updates.  You think you have done all the advised steps but that does not resolve the problem, try deleting and re-installing the […]

Ad Content Goes Against our Policies

The error message “Your this Ad appears to contain content that goes against our policies” will appear when you try to post an ad that contains profanity, violates Adjeem policies, or appears to be spam. Please have a look at Adjeem’s policies and prohibited items list to make sure you’re not trying to post something […]

Unable to Add Attachment

At you would have the option of attaching your resume when replying to ads in the Jobs category. Attachments must be less than 2MB to be sent through Messages. If you receive an error stating that the file is too large, you will need to reduce the file size before you can send it. […]

Payment Errors

If you receive an error message on your screen such as “Your payment can’t be processed at this time” when you are trying to make a purchase on the site, please ensure that:     Your credit card or debit card information is entered correctly, including the CCV (the 3 digit number on the back side […]

Image Errors

If you are experience any problems uploading pictures, please try these following steps: •   Enable JavaScript in your web browsers •   Reduce the size of the pictures you are uploading, image should be less than 15MB each (4MB for bitmap images) •   Ensure that the images dimensions are more than 300×300 pixels •   Pictures formats […]