Clearing Adjeem Cookies

Browser cookies are essentially small text files placed in the memory of your browser or device when you visit our website or view a message. Cookies allow a website to recognize a particular device or browser. There are several types of cookies: •   Cookies expire at the end of your browser session and allow us […]

Supported Browsers

For the best performance of our site, we recommend using the latest version of Google Chrome, Safari, Firefox, or Microsoft Edge. Please note that IE10 and below are not officially supported.

My Ad was Deleted. Will My Fees be Refunded?

If your ad was deleted for violating Adjeem terms & conditions , or if you have deleted it yourself, then any paid fees will not be refunded. In accordance with the terms and conditions of the Adjeem, all fees paid for features are non-refundable.

I Can’t See My Ad in the Homepage Gallery

If you find that you are unable to view your ad in the Adjeem Homepage Gallery, Please following these steps: •    The Homepage Gallery only shows up to 5 ads at a time. If there are more ads than can be displayed, you can either refresh the page or click an arrow to the right […]

I Can’t See My Ad in the Top Ads Section

If you find that you are unable to view your Top Ad please note the following: •   Adjeem Top Ads only shows a maximum of 5 ads at any given time. Every time when a user visits or refreshes the page, the Top Ads will rotate 5 new ads within the Top Ads featured section. […]

Troubleshooting Issues Using the App

If you are experiencing an issue that is not addressed in our Adjeem’s Help pages, please ensure that you are using the most recent version of the app or may your app needs updates.  You think you have done all the advised steps but that does not resolve the problem, try deleting and re-installing the […]

Ad Content Goes Against our Policies

The error message “Your this Ad appears to contain content that goes against our policies” will appear when you try to post an ad that contains profanity, violates Adjeem policies, or appears to be spam. Please have a look at Adjeem’s policies and prohibited items list to make sure you’re not trying to post something […]

Unable to Add Attachment

At you would have the option of attaching your resume when replying to ads in the Jobs category. Attachments must be less than 2MB to be sent through Messages. If you receive an error stating that the file is too large, you will need to reduce the file size before you can send it. […]

Payment Errors

If you receive an error message on your screen such as “Your payment can’t be processed at this time” when you are trying to make a purchase on the site, please ensure that:     Your credit card or debit card information is entered correctly, including the CCV (the 3 digit number on the back side […]

Image Errors

If you are experience any problems uploading pictures, please try these following steps: •   Enable JavaScript in your web browsers •   Reduce the size of the pictures you are uploading, image should be less than 15MB each (4MB for bitmap images) •   Ensure that the images dimensions are more than 300×300 pixels •   Pictures formats […]